Educational Account Manager

Los Angeles, California

Post Date: 04/18/2017 Job ID: 14262 Function: Sales/Marketing/Customer Service Pay Rate: $40K - $45K plus commission

EDUCATIONAL ACCOUNT MANAGER

An educational company is looking for a Business Development Representative. All qualified candidates are encouraged to apply!

 

Position Type: 

Direct Hire

 

Position Location: 

Los Angeles, CA

 

Position Pay:

 $45K base plus commission

 

Position Summary:
  • As an outside sales representative, the role of the Educational Account Manager is to manage the assigned existing accounts for growth (upsell) and retention. 
  • The Relationship Manager also works with these accounts to assure compliance with the companies selling guidelines. 
  • In addition, the Relationship Manager works closely with the Business Development team, assuming account management responsibilities after contract signing.
  • The Relationship Manager plays a key role in driving contract renewals and managing and growing existing school program revenue. 
  • An outside sales representative in this role manages numerous customer relationships, serving as the key customer service contact and working with internal partners to assure customer satisfaction.

 

Duties and Responsibilities:

Sales
  • Manage the assigned Book of Business
  • Identify, qualify, pursue and close upsell opportunities to drive revenue growth
  • Transfer qualified sales leads for new school programs to business development team
  • Meet sales targets
    • Existing Schools Program Revenue Growth
    • Timely Relationship Administration (Contract Renewals, Verifications, Logo Renewals)
    • Existing Schools Program Compliance

Pipeline Management
  • Identify upsell opportunities for existing school programs
  • Manage leads and opportunities using defined sales process and CRM

Relationship Management
  • Understand customer key initiatives and critical success factors
  • Build customer relationships to maintain/grow revenue and drive customer loyalty; deliver the value message
  • Ensure high value delivery and successful execution of contracts
  • Identify gaps and develop recommendations for performance improvements
  • Set up and execute program enhancements in accordance with established process and guidelines
  • Work closely with Business Development team to assume account management responsibilities for assigned new school programs at contract signing
  • Onboard new school programs to meet or exceed expected programs
  • Conduct annual customer verification meetings

 

Qualifications:
  • Two or more years related inside sales experience
  • College degree a plus
  • Knowledge of apparel industry preferred
  • Proficient using Microsoft Office suite products including Microsoft Word and Excel
  • Experience with CRM systems a plus

 

 

 

 

 

Ryan Haywood


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