Patient Coordinator

Humble, TX

Post Date: 09/26/2017 Job ID: 14926 Function: Administrative/Clerical Pay Rate: $13.30 to $15.30/Hour

Patient Coordinator 

The Patient Coordinator will be responsible for performing all functions necessary to maintain the efficient workflow of all front office/admissions receptionist duties.   This is for the afternoon shift/evening shift.

Responsibilities
  • Greet all patients as they arrive in a friendly, courteous, and professional manner
  • Demonstrate and maintain a working knowledge of customer service principles, and departmental expectations regarding customer service
  • Document in the computer system all necessary demographic, insurance, and financial information
  • Schedule patient visit(s), radiology technicians and patient transportation when applicable and according to procedural guidelines
  • Compile or retrieve scheduled reports from applicable computer system(s) and/or databases
  • Collect co-payments, or deductibles
  • Advise patients/guarantor as to their liability, and coordinate with the Cashier/Business Office Manager to obtain payment in full, or secure payment arrangements in keeping with hospital policy
  • Perform any job related to the pre-access/registration process
  • Maintain physician credentialing files in accordance to hospital policy per mandated guidelines
  • Perform other duties as assigned

Requirements
  • High school diploma or equivalent
  • 1-3 years of office experience in a health care setting required with previous billing experience a plus
  • Previous customer service experience required
  • Must be able to effectively communicate with customers, both in person and over the telephone
  • Must have understanding of basic medical terminology
  • Bilingual (English and Spanish) preferred but not required
  • Possess qualities of being optimistic, hard-working and SMILE
  • Must be able to work some Saturdays
  • Effective communication skills both verbal and written
  • Proficiency in Word

Compensation: $13.30 - $15.30 per hour

Due to the amount of applications received we regret to inform you that we are unable to  personally  respond to every applicant.   Should you be chosen to move  forward,  you  will typically be contacted within 3 weeks. 

Ashley Courtney
Recruiter - Kingwood Personnel

Specializing in matching talent with Human Resources, Administrative, Logistics, Sales, Marketing, and Customer Service roles.

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