Vendor Title Service Representative

Kingwood, TX 77339

Post Date: 05/02/2018 Job ID: 16115 Function: Administrative/Clerical Pay Rate: $12 -15 per hour

Vendor Title Service Representative

A finance company  in Humble, Texas  is seeking  a Vendor Title Service  Representative with vehicle title experience  to communicate directly with vendors, brokers, sources, and customers.   This position will  coordinate documentation processing, create  customer documents, transaction pricing, return of documentation packages, and funding of lease/loan transactions within assigned program parameters. Also responsible for  answering incoming calls from vendors, brokers, sources, and customers,  managing production pipeline to facilitate closing transactions, and other functions that may be required to ensure high-level of internal and external customer satisfaction.

  • Prepare Documentation Worksheets to include proper structure and pricing of the transaction.
  • Creation of document packages.
  • Place follow up calls to vendors and customers for pending credit issues, invoicing, and to ensure return of required documents.
  • Adhere to Policy and Procedures requirements for documentation
  • Responsible for  reviewing lien searches.
  • Process site inspections and review results.
  • Ensure all credit contingencies have been satisfied.
  • Responsible for communicating with customers, vendors, brokers, and sources to obtain any missing items not returned with the documentation package to properly close transactions.
  • Require properly prepared invoices and obtain sales quotes.
  • Resolve issues to facilitate the funding of lease/loan transactions.
  • Actively communicate on a daily basis with assigned sources, brokers, vendors, and brokers on transaction and funding status of leases/loans.
  • Any other duties within the scope and ability as directed.
  • Assure that a confidential work ethic regarding all company policies, procedures, and any pertinent information is maintained.

  • Exceptional customer service skills with demonstrated written and verbal communication abilities.
  • Minimum 2 years’ experience in the lease, loan or mortgage industries
  • Must have 2 years experience in Vehicle Title Recovery 
  • Ability to prioritize high volume of work and telephone calls while maintaining required service levels.
  • Work in self-directed, team based environment.

**Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within 3 weeks of submitting your application.**

Ashley Courtney
Recruiter - Kingwood Personnel

Specializing in matching talent with Human Resources, Administrative, Logistics, Sales, Marketing, and Customer Service roles.

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